Privacy Policy

1. Who we are

AlgoArtistry (hello@algoartistry.com) is a Singapore-based website agency (the “we”, “us” or “our”). This policy explains what personal data we collect when you use this website or engage our services, how we use it, and your rights. It is written in plain language and aligns with the principles of Singapore’s Personal Data Protection Act 2012 (PDPA).

2. Data we collect

• Contact form submissions: name, email, phone/WhatsApp number, business name, industry and the message you choose to send — collected only when you submit a form.
• Website preview requests: the same contact details plus business-description fields you choose to complete.
• Client project data: if you engage us, the business information required to build and maintain your website (contact details, branding assets, content you provide).
• Basic server logs: such as time of access and a coarse IP prefix, used for security and abuse prevention. We keep these minimal.

We do not use tracking pixels, advertising cookies or third-party analytics that profile you. We collect only what we need to provide the service and respond to you.

3. How we use your data

• To respond to your enquiry or request, including building your free preview.
• To deliver, maintain and support the services you engage.
• To send service messages about your account (e.g. renewal notices, security alerts).
• To detect and prevent abuse, fraud and security incidents.

We do not sell or rent your personal data. We do not send unsolicited bulk marketing messages. If you have submitted an enquiry, we may follow up about that enquiry; you can ask us to stop at any time.

4. Who we share it with

We share personal data only with service providers who help us operate (for example hosting infrastructure), and only to the extent needed, under appropriate agreements. We may disclose data where required by law. We do not share your data for third-party advertising.

5. Retention

We keep enquiry data only as long as needed to respond to you and handle any resulting engagement, and client data for as long as your service engagement continues. After cancellation, we archive your website and help you export your content, then delete personal data on reasonable request, except where retention is required by law.

6. Your rights

Consistent with the PDPA, you may access your personal data with us, request corrections, request deletion where we are permitted to delete, and withdraw consent where we rely on consent (though this may affect our ability to provide the service). To exercise these rights, email hello@algoartistry.com.

7. Security

We use HTTPS, access controls, backups and least-privilege administration. No method of transmission is 100% secure, but we take reasonable steps to protect your data.

8. Changes to this policy

We may update this policy as services evolve. Material changes will be reflected on this page with a new “last updated” date.

9. Contact

Questions or data-protection requests: hello@algoartistry.com